Upon receiving a refund request our refund team will assess the refund request and if the request is valid, the refund will be issued within 14 business days, the following items constitute a list of valid reasons for a refund request:
-Refund within the first 14 days of the subscription for a first time customer.
-Refund due to a charge incurred after stopping the service
-Refund due to a charged incurred in error
Other Refund requests will be assessed by our refund team, the assessment cycle can take up to 7 business days, before a refund is issued or denied.
Refund Requests can be submitted directly through the webapp from the contact form or you can email firstname.lastname@example.org.